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Rural ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Postal Life Insurance​

Rural Postal Life Insurance (RPLI) was introduced in 24.03.1995 for rural people of India. The Malhotra Committee had observed in 1993 that only 22% of the insurable population in this country had been insured; life insurance funds accounted for only 10% of the gross household savings. The Government accepted the recommendations of Malhotra Committee and allowed Postal Life Insurance to extend its coverage to the rural areas to transact life insurance business, mainly because of the vast network of Post Offices in the rural areas and low cost of operations. The prime objective of the scheme is to provide insurance cover to the rural public in general and to benefit weaker sections and women workers of rural areas in particular and also to spread insurance awareness among the rural population

Customer Guide

Welcome to the PLI family. This guide has been designed for your comfort. A Postal life insurance policy enters you into a long term relationship with the Department of Posts. During this long period you will have number of interactions with PLI. A life insurance contract has several features which need explanation. While the Policy bond given to you covers the contractual issues, you need a guide, written in simple language, that highlights some important facts about your Policy.

  1. Policy Bond and its safety: The policy bond is the most important document during the life of a policy. This is a document which will be called for in connection with various servicing events including the settlement of claims. The first thing you should do after receiving the bond is to keep the same in a safe place and please do not forget to inform your near and dear ones about where this bond has been kept.
  2. Policy Number: Please look at the Policy Bond again. There is a 13 digit number called Policy number. This is a unique number that identifies the policy. In any correspondence related to servicing of the policy you have to quote this number. So we would advise you to note down this number in your diary. While paying premium through cheque, Policy number must be quoted on the back of the cheque.
  3. Payment of premium: The premium payment is the most important and most frequent event in the life time of a Policy and you must not forget to pay premium in time. Failure to pay premium in time results in lapsation of policy which means the life cover will not be available to you. * There are concessions on this under certain conditions. However, generally, the life risk is not covered during lapsation period. Delay in payment of premium invites late fee. The premium must be paid in advance on the first day of the each month. However, grace period is allowed upto the last working day of the month. Please note from the Policy Bond, date of commencement of the policy, due date and mode of payment of premium. Mode of payment means the frequency i.e. yearly, half-yearly, quarterly, monthly etc. Based on these information, you can draw a chart of due dates for premium payment in your diary. For example, if the date of commencement is 20 June, 2008 and mode is Quarterly, the due dates will be 1st June, 1st September, 1st December, 1st March. Please note these dates and the premium amount against the Policy number in your diary. You are a responsible person and surely you will not forget to pay your premia in time. we shall be sending a premium notice. Please do not wait for notice for payment of premium. It is your responsibility to remember to pay premium in time.
    1. Registering Mobile number & email id: Customer will have to visit nearest post office for getting his/her mobile number and email address updated in the system. For the purpose, he/she has to make request in writing
    2. Generating Customer ID: In order to allow Customers to view and carry out transactions relating to their Postal Life Insurance/Rural Postal Life Insurance policies on real time basis, generation of Customer ID is a pre-requisite on the ‘Customer Portal’ through the link https://pli.indiapost.gov.in/CustomerPortal/PSLogin.jsp . However, before, generating the Customer ID on the Portal, Customer will have to ensure that his/her Mobile number and email address are updated in the system against the respective policy. Only on updation of mobile number and email address, customer will be able to register on the portal by clicking on ‘Generate Customer ID’ button at the bottom left on the customer portal page. On Clicking on ‘Generate Customer ID’ button, customer will be taken to the portal page, where customer has to fill some mandatory information such as Policy Number, Sum Assured, Insured First Name, email id etc. After all the mandatory information is filled up, customer will click on submit button, then customer ID will be sent to the registered email id of the customer with link for resetting the password.
    Sl. No.My PLI checklistTick here
    1I have kept the Policy bond in a safe place
    2I have informed someone as to where the bond is kept
    3I have checked the Policy schedule in the 1st page
    4I have noted the policy number in my diary along with due dates and Premium amount
    5I have noted the Post office Phone number in my diary
    6I have noted details of PLI INFO Center
    7I have understood that in my own interest I should keep PLI informed about my Change in address, phone number, email id.
    8I have noted that I should pay premium even if I have not received the notice
    9I have a nominee under this Policy